Terms & Conditions

Terms & Conditions

Stocks Design Collection – Terms of Sale

These Terms of Sale apply to all offers made concerning Stocks Design Collection products, all orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.

Return Rights

We are committed to quality products and your satisfaction is 100% guaranteed.

If for any reason you are not completely satisfied with your purchase, you may return it within 14 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

If your order should arrive in less than satisfactory condition, we offer a convenient Photo Return option. Simply take a digital photo of the item and one of the shipping container it arrived in, attach them to an email and send to sdcollection@stocksdesign.co.uk. Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. Your request will be processed within 48 hours and you will receive an email letting you know your replacement is under production or your refund is being processed.

To return your item(s) please pack them in the original packaging and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return and what action you would like us to take: replacement or refund. We strongly encourage you to return your item via a trackable method.

Acceptance of Order

We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).

Product Descriptions

We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.

Disclaimer

We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

Modification And Severability

We reserve the right to make changes to our website, our policies, our Terms of Use and these Terms of Sale at any time and in our sole discretion. Therefore, you should review our policies, terms and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

Stocks Design Privacy Policy

We value your business and we know your privacy is important to you. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it, and what we do with it. By using this website you are accepting the practices described in this Privacy Policy.

How and when we collect information

We collect your personal or corporate information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, corporate name, mailing address, telephone number and email address. If you sign up to receive a newsletter or other regular marketing information, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you.

What we do with your information

We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes without your consent. We use your information for internal purposes such as processing and keeping you informed of your order. You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable. We may share your mailing name and address with select third party suppliers, but only to aid the process and fulfilment of your order. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services.

We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

Data transfer and storage

This website is operated by Stocks Design.

Your choice to opt-out of certain communications
If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request to studio@stocksdesign.co.uk Please include your complete name, e-mail address and mailing address.

We link to other websites
Our website may contain links to web sites operated by other companies. We are not responsible for the privacy practices of such other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of such other websites. This privacy statement applies solely to information collected by our website.

IP address and cookies
We also collect “non-personal” information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. “Non-personal” information cannot be easily used to personally identify you. We may use your non- personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website.
In addition, like almost all e-commerce web sites, we use “cookies.” Cookies are bits of information that are stored on your computer by your web browser. Although our cookies don’t store any of your personal information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit or provide you with a more personalized user experience. Whether you want your web browser to accept cookies or not is up to you. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of features and services, we recommend that you leave them turned on. For instance, if you block our cookies, you will not be able to add items to your Cart, proceed to checkout, or use any services that require you to sign in. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies.

How we protect your information

The security of your personal information is important to us.
We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.

Children’s Privacy
The Services are intended for users ages 18 and older. Accordingly, we will not knowingly collect or use any personal information from persons that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from a child under the age of 18.

Updating your personal information
If your personal information changes, you may correct, update or remove personal information previously provided to us by contacting our customer service department at studio@stocksdesign.co.uk

Your supplied images or logos

In the orders that require you to provide a design device, image or logostyle from your company or association for reproduction on a Stocks Design Collection product, it is assumed that by placing that order, you, your company or association own the intellectual rights to that device and that you are giving permission for that reproduction.

We ensure that Stocks Design will not use or provide that device to any other party, other than those connected with the production of the ordered item(s). (See Stocks Design Collection Terms & Conditions).

Changes to our Privacy Policy

If we change our Privacy Policy, we will post a new version on our Website, which will become effective when posted. The new policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent with it.

Contact us
If you ever have any questions regarding our privacy policy please contact us at studio@stocksdesign.co.uk.

Stocks Design Collection – Terms & Conditions

Welcome to the Stocks Design Collection. These particular Terms & Conditions relate to the services, products and website use that are offered as part of the ‘Stocks Design Collection’, and are in addition to the standard Terms & Conditions which relate to the graphic design services provided by Stocks Design. By using the website, you agree to be bound by these terms and conditions. Please read them carefully. The website is owned and operated by Stocks Design.

Privacy

You should review our Privacy Policy to understand our privacy practices.

License and WebSite Access

We grant you a limited, revocable license to access and make personal use of the website as our customer. However, you are not permitted to:

      • reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, product listing, product description, price, page layout, page design, trade dress, trademark, logo or other content (“Website Content”) for any commercial purpose, except as expressly provided;
      • use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Website Content (except in the operation or use of internet “search engines,” hit counters or similar technology);
      • use any meta tags, search terms, key terms, or the like that contain the website’s name or trademarks used on the website;
      • engage in any activity that interferes with the website or another user’s ability to use the website;
      • modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the website and the services offered on the website; or
      • assist or encourage any third party in engaging in any activity prohibited by these Terms of Use.

Any use of the website or Website Content that is not expressly authorized herein is prohibited and immediately terminates the license granted herein.

Electronic Communications

You consent to receive communications from us by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you by e-mail satisfy any legal requirement that such communications be in writing.

Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Copyright

All Website Content is our property or the property of our content suppliers and is protected by international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website Content that is not our property is used with permission. The arrangement and compilation of all Website Content is our exclusive property and is protected by international copyright laws. All software used on the website is our property or the property of our software suppliers and is protected by international copyright laws.

The graphic design content of the products for purchase have been created by Stocks Design or our associate partners. As such these designs are the intellectual property of Stocks Design or those partners concerned. The use of third party illustrative or photographic elements within these designs are either authorised by the original creators, or are no longer subject to copyright. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product or the design image featured upon it.

In product purchases where a purchaser has provided an image (corporate logo, icon, design device or style) for reproduction on a product within the Stocks Design Collection, it is understood that by placing that order, the purchaser is the owner of that image, or is an endorsed representative of the company or association to which the image belongs.

It is therefore assumed, that by providing that image, the purchaser is giving Stocks Design the permission to reproduce the image within the confines of the order placed. However, Stocks Design reserves the right to refuse to reproduce any such image if there is any doubt that this is the case.

Trademarks

Certain graphics, logos, page headers, button icons, scripts, and service names are trademarks, service marks, or trade dress of our company or our affiliated companies. Our trademarks and trade dress may not be used for any commercial or other purposes without our prior written consent. All other trademarks and service marks not owned by Stocks Design or our affiliated companies that appear on the website are the property of their respective owners and may or may not be used without their prior written consent.

Copyright & Trademark Compliance; Complaints

We honour the intellectual property rights of others. If you believe that your work has been copied or used on the website in a way that constitutes copyright or trademark infringement, please notify us by following the procedure set forth in the immediately following paragraph. Except in limited instances under authorised agreements, we do not reproduce or manufacture the products offered on our site, but rather we purchase from third parties. Upon receipt of any bona fide claim of infringement, or upon becoming aware of any actual or alleged infringement by any other means, we will remove such actual or alleged infringing product(s) from the website and/or cease sales of the product(s) pending our investigation.

Notice and Procedure for Making Claims of Copyright / Trademark Infringement

If you believe that your work has been copied, distributed or used on products within the website in a way that constitutes copyright or trademark infringement, please give details in writing to;

Stocks Design, 2 Digby Close, Tilton on the Hill, Leicestershire LE7 9LL

Reviews, Comments, Communications and Other Content

Visitors may post or submit reviews and other information via our website or by email.

You agree not to submit, transmit, or otherwise make available in any manner any content (i) that is unlawful, harmful, obscene, hateful, threatening, abusive, defamatory, harassing, libelous, invasive of another’s privacy, or is otherwise objectionable, (ii) that infringes the intellectual property rights of any party or (iii) which contains a chain letter or constitutes any form of commercial solicitation, political campaign, mass mailing, “spam” or software virus.

You may not use a false e-mail address or otherwise provide information that would be misleading as to the origin of such content. We regularly review content you submit to the website, we reserve the right to edit or remove any content that we find objectionable for any reason. You represent and warrant that you possess all necessary rights to use the content that you submit to the website and that use of such content does not violate generally accepted standards of decency. You agree to defend, indemnify, and hold us harmless from and against any and all claims arising out of or relating to any content that you submit to the website. By submitting content to the website, you automatically grant to us, or warrant that the owner of such content has expressly granted to us, a royalty-free, perpetual, irrevocable right and license to use your user name or the content in any manner that we deem appropriate, in our sole and exclusive discretion. We take no responsibility and assume no liability for any content posted by visitors to our website.

Limitation of Liability

We do not accept responsibility that the website, its servers, or e-mail sent from the website are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of the website, including, but not limited to direct, indirect, incidental, punitive or consequential damages. Certain laws do not allow limitations as contained in this clause. If these laws apply, some or all of the above limitations may not apply to you and you might have additional rights.

Subject To Change Without Notice; Severability

We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time and in our sole discretion; therefore, you should review our policies, terms, and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.